Shipping policy
Shipping Policy
Night Shift Energy
Effective Date: January 19, 2025
Free Shipping on All Orders
Every order ships free within the United States. No minimums, no codes, no surprises at checkout.
1. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
2. Delivery Times
Most orders arrive within 5-7 business days after shipping. Delivery times may vary based on your location and carrier performance. Shipments to Alaska, Hawaii, and U.S. territories may require additional time.
3. Where We Ship
We ship to all 50 U.S. states including Alaska and Hawaii. We do not currently offer international shipping.
4. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to become active.
5. Delivery Issues
If your package is marked as delivered but you have not received it, please check with neighbors and look for delivery notices. If you cannot locate your package after 48 hours, contact us at support@nightshiftenergy.com. For packages lost or damaged in transit, we will work to resolve the issue promptly.
6. Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. If you need to change your shipping address after ordering, contact us immediately. Address changes cannot be made once the order has shipped.
7. Subscription Orders
Subscription orders ship automatically based on your selected frequency and always include free shipping. You will receive a shipping notification for each shipment. (Subscription availabilty coming soon)
8. Contact Us
For questions about shipping or your order status:
Email: support@nightshiftenergy.com
Website: www.nightshiftenergy.com